Terms & Condition

Effective Date: October 20, 2025

Welcome to Aurey.in (“Website”). The following Terms of Use (“Terms”) govern your access and use of our website, products, and services. By visiting our website, making a purchase, or otherwise using any part of our service, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.

1. General Conditions and Acceptance of Terms

This website is owned and operated by Aurey, a brand dedicated to salon-grade professional beauty care. Throughout the site, the terms “we,” “us,” and “our” refer exclusively to Aurey.

1.1. Eligibility: By using this website, you represent that you are at least 18 years old or accessing the site under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms.

1.2. Modifications: We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. The latest version will be posted on this page with an updated “Effective Date.” It is your responsibility to review this page periodically for updates. Continued use of the website after any changes constitutes acceptance of those changes.

2. Use of Website and Prohibited Conduct

2.1. Lawful Use: You may not use our products or website for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2.2. Restrictions: You expressly agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, its content, or access to the service without our express written permission.

2.3. Security and Misuse: You are prohibited from violating or attempting to violate the security of the website, including:

* Introducing viruses, worms, or other malicious code.

* Attempting to interfere with the service to any user, host, or network (e.g., via flooding, spamming).

* Attempting to access data not intended for you.

2.4. Account Responsibility: If you create an account on the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

3. Product Information and Disclaimers

3.1. Accuracy of Information: We make every effort to display product colors, descriptions, ingredients, and pricing as accurately as possible. We do not warrant that product descriptions or other content of this site are complete, reliable, current, or error-free.

3.2. Results Disclaimer: Actual product results may vary from person to person due to individual skin, hair type, pre-existing conditions, or application technique.

3.3. Safety and Allergies: Aurey shall not be held liable for individual reactions, allergies, or outcomes arising from product use. It is the user’s responsibility to review the ingredient list and always perform a patch test before full application. If irritation occurs, discontinue use immediately and consult a medical professional.

4. Pricing, Billing, and Payments

4.1. Currency and Taxes: All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated on the product page and at checkout.

4.2. Price Modification: We reserve the right to modify prices, discounts, and product availability at any time without prior notice.

4.3. Payment Security: Payments are processed securely through verified third-party payment gateways. We adhere to industry standards and do not store or share your full payment details, such as credit card numbers. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our store.

5. Order Acceptance

5.1. Offer and Acceptance: Your submission of an order constitutes an offer to purchase products from Aurey. The contract between you and Aurey is formed only when we dispatch the product(s) to you and send a Shipping Confirmation email.

5.2. Right to Reject: We reserve the right to accept or reject any order for reasons including, but not limited to:

* Product unavailability or discontinuation.

* Errors in product pricing or description.

* Issues with payment completion or suspected fraudulent activity.

* Limitations on quantities available for purchase.

6. Shipping & Delivery

6.1. Policy Reference: Please refer to our separate Shipping Policy for detailed information on shipping timelines, charges, customs duties (if applicable), and coverage areas.

6.2. Delays: Aurey is not responsible for delays caused by courier partners, local customs and border agencies, or unforeseen circumstances (e.g., natural disasters, pandemic-related lockdowns). Title and risk of loss for items purchased pass to you upon our delivery to the carrier.

7. Returns & Refunds

7.1. Policy Reference: This section summarizes our detailed Refund & Return Policy.

7.2. Eligibility: Our policy lasts 30 days from the date of purchase. To be eligible for a return, the item must be unused and in the same condition that you received it, and must be in the original packaging.

7.3. Non-Returnable Items: Several types of goods are exempt from being returned, including: intimate or sanitary goods, hazardous materials, flammable liquids or gases, gift cards, and certain health and personal care items.

7.4. Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a specified number of days.

7.5. Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

8. Intellectual Property Rights

All content on Aurey.in — including text, logos, trademarks, images, product designs, graphics, videos, software, and compilation of the same — is the property of Aurey or its content suppliers and protected under Indian and international copyright and trademark laws. Unauthorized use or reproduction of any content is strictly prohibited and may result in legal action.

9. Third-Party Links

Our website may contain links to third-party websites or tools that are not affiliated with us. We are not responsible for examining or evaluating their content, privacy practices, or policies, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites. You access them at your own risk.

10. Limitation of Liability and Indemnification

10.1. Disclaimer of Warranties: We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. The service and all products delivered to you through the service are provided ‘as is’ and ‘as available,’ without any warranties of any kind.

10.2. Limitation of Liability: Aurey, its directors, officers, employees, or agents shall not be liable for any injury, loss, claim, or any indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, arising from your use of the website, products, or services. Our total liability, if any, shall not exceed the value of the product purchased that gave rise to the claim.

10.3. Indemnification: You agree to indemnify, defend, and hold harmless Aurey and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms, the use of the website, or the purchase of products shall be subject to the exclusive jurisdiction of the courts in Gurugram, Maharashtra.

12. Contact Information

For any queries or concerns about these Terms, please contact us at: